2019 Annual Report
a little connection
goes a long way

Allie Franklin,
Executive Director
Dear Friends of Crisis Connections,
I hope this finds you well. As I write this, our community is facing the unprecedented crisis of a worldwide pandemic. It has rocked the very foundations of all of our lives. This year, more than ever, we have become sensitized to the need for connected, even as many shelter in place and are physically isolated from one another. As I reflect on the changes our organization adapted to in 2019, it occurs to me that we were, unknowingly, preparing to be ready to respond to a crisis. We simply did not know that one would come so soon and have such a huge impact on us all.

Crisis Connections offers support, resources, and training before, during, and after a crisis occurs. We couldn't have done this without all of your support.
prevention services
calls for basic needs
calls for support or resources for a substance use challenge
calls for support or resources for an emotional or mental health challenge
youth contacted us for support or resources
increase in visitors to the WA Recovery Help Line site since the launch of the moud (medications for opioid use disorder) locator.
community needs
emergency shelter
government
transitional housing
rent cost assistance
utilities
legal needs
food
housing
personal items
- riding the waves
- look listen link
- h.e.l.p.
adults were trained in suicide prevention, de-escalation, accessing community resources, and mental health first aid.
middle school and high school students were trained on suicide prevention and Teen Link
intervention services

postvention services
"I am exceedingly grateful for your support, caring and unique understanding. I highly recommend Crisis Connections and have learned first-hand how valuable your program is because of its specific assistance to survivors of suicide. Thank you for making a genuine difference in my recovery!"
- Survivor of Suicide Loss
“My grief companion was wonderful and very patient with me allowing me to say anything about my feelings I was experiencing each time she called me. It was very helpful on my personal journey.”
- Survivor of Suicide Loss
”I'm definitely happy to have this opportunity to share what is a personal tragic experience for the good of helping others and I truly do owe that thanks to you.”
- Grief companion
volunteer services
140: 24-hour crisis line volunteers
74: teen link volunteers
29: wa warm line volunteers
26: cc cares volunteers
30,750.55 volunteer hours
with special thanks
silver smile supporters
bronze belly-laugh bringers
• Arctic Printing • Community Health Plan of Washington • Kaiser Permanente • Seattle Bank
thank you to our supporters
2020 executive leadership

allie franklin,
ceo / executive director
cheryl cooper,
chief financial officer
avelino estrada,
senior director of business operations
annette lawson,
senior director of human resources
lauren rigert,
senior director of development & community relations / interim king county 2-1-1 director
2020 board of trustees
mike nielsen,
president
ursula whiteside, ph.d.
vice president
pam mandel,
treasurer