Annual Report

2024 Annual Report

Michelle McDaniel
Chief Executive Officer

A Note From Our CEO

At Crisis Connections, our mission is clear and urgent: to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. Every day, that mission becomes real through the thousands of calls, texts, and chats we answer—each one a lifeline in a moment of need.

We hold fast to our promise: No one will face life’s challenges alone. Whether someone is experiencing a mental health crisis, searching for housing, navigating recovery, or simply seeking to be heard, we are here—24/7—with trained staff and volunteers ready to provide help, hope, and direction.

In 2024 alone, we made 676,284 connections through our crisis lines, resource navigation, peer support, and youth suicide prevention training programs. Behind each number is a person—a neighbor, friend, or loved one—reaching out during one of the hardest moments of their life. That’s the power of connection.

Dear Supporters,

At Crisis Connections, our mission is clear and urgent: to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. Every day, that mission becomes real through the thousands of calls, texts, and chats we answer—each one a lifeline in a moment of need.

We hold fast to our promise: No one will face life’s challenges alone. Whether someone is experiencing a mental health crisis, searching for housing, navigating recovery, or simply seeking to be heard, we are here—24/7—with trained staff and volunteers ready to provide help, hope, and direction.

In 2024 alone, we made 676,284 connections through our crisis lines, resource navigation, peer support, and youth suicide prevention training programs. Behind each number is a person—a neighbor, friend, or loved one—reaching out during one of the hardest moments of their life. That’s the power of connection.

Here’s what that looked like this year:

Our 24-hour crisis lines responded to nearly 225,000 calls across 9 counties.
Our 988 Suicide & Crisis Lifeline team served 60,092 people in distress.
Our Warm Line and Teen Link combined supported over 27,000 individuals with peer-based emotional support.
The Recovery Help Line connected nearly 80,000 people to mental health and substance use resources.
Our 2-1-1 and Health Information Center staff linked nearly 290,000 callers to essential community services across the state.

As the hub for emotional support and connection to resources across Washington state, the most common reasons people reach out to Crisis Connections include:

Mental health concerns, including depression, anxiety, and suicidal thoughts
Homelessness or risk of losing housing
Substance use and recovery support
Youth and family concerns, especially for teens navigating emotional distress
Need for basic needs assistance like food, shelter, and healthcare
Domestic violence and interpersonal conflict
Emotional distress and loneliness, particularly among isolated individuals
Navigating systems and services, such as healthcare, benefits, or legal aid

Every one of these calls is a reflection of the complex realities people face—and the power of compassionate, accessible support. We don’t just answer phones; we listen without judgment, respond with care, and guide people toward hope and help.

None of this would be possible without you — our donors, community partners, volunteers, and champions. Your belief in our work sustains every connection we make, every resource we share, and every life we touch.

As we continue into the year, we remain committed to meeting people where they are, no matter the need or time of day. Thank you for making sure that no one faces life’s challenges alone.

With deep appreciation,

Michelle McDaniel CEO

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Top Met Needs

Mission: To foster resilience and well-being for all by connecting people to accessible and compassionate support.

Values: We are guided by values that shape our culture and the way we serve our community.

Accountability

Collaboration

Continuous Improvement

Diversity, Equity, Inclusion & Belonging

We welcome all, embrace diversity, and foster belonging. We believe our employees and volunteers should feel respected and included for their individual identities, backgrounds, and perspectives, and thrive in the work environment. We share power, work to repair past inequity, and listen and learn from each other and our communities. We commit to addressing injustice and systemic oppressions, challenging our own individual biases, and working toward transforming our culture, policies and practices to accelerate change.

Respect

Real Programs. Real People.

Reach Across the State

Our Programs

Warm Line

Teen Link

Recovery Help Line

Support After Suicide

Crisis Services and 988

211

Community Care Hub Intake

OneCall

911 Diversion

Mobile Crisis Dispatch

Crisis Connections text conversation on phone graphic

“I lost my son to suicide, and the Support After Suicide Loss program has been instrumental in helping my family and me walk through the grief.”

“That’s exactly what is needed. Someone to just talk to, to help with the next step. This is important work. Thank you.”

“Some days are harder than others. I am just paralyzed in bed with depression. On those days, I call you. It is the hope I need.”

“I called not knowing what to expect, but the compassion I received gave me strength to face my problems.”

"I've had so much anxiety the past few days about my light bill. I feel so much better now, knowing that there is potential help out there and that I was able to talk to a live human to get things going."

“I didn't know how to deal with the grief after losing my sister. Some days I still don’t. But you’ve helped guide me towards healing.”

“It's a comfort to talk to someone who understands what it’s like to live with a mental illness. The Warm Line is an anchor for me.”

“These may seem like small costs but they all add up, thank you providing some financial help for more than I called about.”

"This process has been so hard. I didn’t know who to call. Thank you so much for this information, I feel like I know how to go about this now."

“My sister's addiction was tearing our family apart. Your Recovery Help Line helped us understand and find a way to support her.”

“Teen Link is a resource we recommend almost every day. It empowers teens to take the first step towards help.”

"After the loss of my wife, I didn't know where to turn. Without her income I am struggling financially. I was so overwhelmed when I called. Your kindness and the resources you gave helped me to have hope again."

“It's a comfort to talk to someone who understands what it’s like to live with a mental illness. The Warm Line is an anchor for me.”

“During my transition, I had questions I couldn't ask anyone. Teen Link helped me without judgment.”

“I'm really happy I did this, it made me feel a lot better.”

“Finding someone who listened and understood my struggle with addiction was a ray of hope.”

Community Living Connections
"Thank you for making me feel safe and secure."

2024 At-a-Glance

By the Numbers

676,284

People served

287,490

People provided with personalized
basic needs navigation

79,204

Interventions for substance
use disorders

13,925

Adults connected to peer support

13,306

Youth impacted by Teen Link programs and services

5,422

Calls dispatched for Mobile Crisis Response

102,738

First responders and professional consults

Impact

People engaged in wellbeing planning

Calls resolved or stabilized

People expressed appreciation or satisfaction

In the Community

461

Volunteers

37,802

Volunteer hours

327

Staff

116

Community events attended

202

Support After Suicide care
packages mailed

188,139

Free materials mailed to
community members

141

Schools and youth centers received WTTFT and prevention trainings

Volunteers

“We are deeply grateful for the compassion, resilience, and dedication each of our volunteers brings—your service uplifts lives and strengthens our entire community.” - Srishti Shrimali, Volunteer Services Manager

Abdulkadir Abdillahi – Robert Agamalian – Ibis Agosto – Asia Akbar – Ashleigh Albers – Megan Allen – Rachel Alquist – Ana Valentina Alvarez Montoya – Desiree Andersen – Emily Anderson – Brooke Anderson – Julianna Anderson – Rita Annen – Marcia Arthur – Maria Sofia Arzamendia Duarte – Molly Ayre-Svingen – Sophie Aziza – Charlie Baird – Gerald Barbon – Angelica Barbosa Yorikawa – Riya Bathina – Abhi Battepati – Audrey Batzel – Nathan Bauer – Grace Bauer – Stephen Berge – Canran Bian – Jamie Bird – Camille Blagrove-Garvey – Keira Blair – Mary Angela Blair – Nora Boe – Kelly Bogan – Alyssa Bolex – Dawn Boughton – John Boulden – Amal Bouman Ali – Marie Bouvet – Ryan Brackett – Amy Brown – Melissa Bryan – Richard Bryant – Renata Bryant – Maria Bucceri – Leslie Buker – Chloe Burton – Hayden Butler – Frankie Bychkova – Amy Cai – Gina Cantara – James Carlisle – Andrew Carson – Audrienne Casidsid – Caralina Casperson – Keri Castellano – Joseph Chartouni – Chia-Yu Chen – Feiyang Chen – Michael Cheng – Chen-Ling Chou – Lily Churchyard – Maddilyn Clark – Joe Coats – Ellen Cohan – Charlotte Colee – Natali Colombo – Gunnar Conway

“Working with Crisis Connections has been more rewarding than I ever imagined.” Symone Cope

Cally Corey – Amelia Cornfield – Magdalena Crescenzo – Mare Cressman – Erin Dacey – Leslie Dammeier – Hilda Davis – Ted Day – Tatiana De Guzman – Anne-Marie de Lafforest – Agnieszka Degener – Lauree Dillard – Panchali Dipankar – Keely Ditto – Casey Dixon-Gordon – Ethan Do – Jared Dominguez – Jenna Donahue – Rebecca Downer – Kim Downey – Audrey Draper – Amy Du – Laszlo Dudash – Caitlin Duffy – Zoe Dunivin – Sarah Dunnam – Kashika Durairaj – Kruthibha Duraisamy – Matteo Dykstra – Sophia Eleni Horne – Lindsey Engh – Joanna Erica Nolasco – Beatrice Erikson – Courtney Evans – Jason Evans – Rosa Fernandez – Kira Finnell – Charlotte Flynn – James Forgette – Noah Forslund – Laurie Frankel – Sherri Frost – Nash Fung – Jessica Fusaro – Fiona Galarreta – Gabrielle Garcia – David Gardner – Michaela Gayer – Claudia Gietzen – Maxwell Goins – August Goldberg – Tanay Gour – Lila Graddis – Kellyn Grassel – Emily-Gene Green – Rachel Greene – Maya Gridyushko – Juliana Guzman-Barron Gainza – Eric Haberman – Kirsi Hall – Riley Harra – Randolph Harrison – Shamso Hassan – Ben Haun – Dhriti Hegde – Veronica Henzi – Jessica Hicks – Alejandro Hidalgo – Isabelle Ho – Carly Hood – Desmond Hosein – Eli Hou – Malya Howaida – Elias Howe – Cassidy Huang – Nick Hunt – Safia Hussein – Taranjeet Isha – Marieke Iwema – Erika Jacobsen – Harry Jamieson – Martha Javnozon – Judith Jesiolowski – Kevin Jeyakumar – Amy Jin – Xander Johns – Emma Johnson – Lindsey Johnson – Suzanne Jones – Natalie Jones – Callum Jordan – Ariel June – Debora Kahssay – Phoebe Katz

“I’m so grateful for the Teen Link community and the opportunity to have an impact on my larger community!” Sirjana Kaur

Cydney Kawamura – Michael Kennelly – Sarrah Khan – Zainab Khan – Aashi Khandelwal – Christine Khanna – Brandon Khoo – Aaron Khoo – Hannah Kim – Nicholas Kinkopf – Mason Klatt – Mark Klebanoff – Ulysses Klebeck – Alexandra Klein – Martha Knauf – Julia Knight – William Knox – Kate Kochergina – Jinny Koh – John Koppel Surabhi Koundinya – Stephanie Lakinski – Blaise Lamb – Joseph Lambuth – Sachin Lande – Mathew Lane – Kimberly Langland – Valarie Larsen – Leslie Lee – Jinwoo Lee – Mina Lee – Joshua Lehman – David Leigh – Nichole Leigh – Chia-Ying Leu – Kevin Lieu Rachelle Lim – Bryton Lin – Brooke Lin – Rongxiang Lin – Lily Lines – Erin Lipman – Brice Liu – Anna Livingston – Tatiana Lizotte – Emiliano Lowe – Chenxi Lu – Iris Lyderson-Jackson – Katherine Macdonald – Nifemi Madarikan – Josh Malison – Harold Malkin – Sophia Manole – Emma Manole – David Markowitz – Gabe Martinez – Nic Masangkay – Alice May – Ramsey Mayhew – Mark McAllister – Eleanor McConkey – Ian McCright – Grace McGinnis – Michael McGloin – Scott McJannet – LK Mckenzie – Aleesia McKinney – Addie McLaughlin – Cody McNamara

“It has surprised me to witness how meaningful one connection can be. It’s an honor whenever someone shares a piece of their story with me.” Kayanne McNeill

Laura Melincianu – Alec Mildenhall – William Miller – Grace Miner – Kavya Mitra – Aisling Montague – Marcus Monteiro – Frazier Mork – Marguerite Moyet – Ayesha Ansar Muhammad – Bipasha Mukherjee – Amiti Munshi – William Murray – Evelyn Murray – Isabella Nece – Kai Neidhardt – Rebecca Nelson – Ella Nestingen – David Nguyen – Hung Nguyen – Dennis Nguyen – Vivian Nguyen – Robert Noble – Mara Nowlan – Ann Nykamp – Jonathan Ogilvie Pratt – Delbert Oxborrow – Clare Paden – Michael Palmer – Georgetta Palone – Aaron Parisi – Yong Park – Ishana Pathak – Tom Patton – Douglas Pedegana – Melanie Pellizzon – Alejandro Pena – James Peng – Bella Perez – Kemp Peterson – Thao-Chi Pham – Kelly Pinkley – Monica Potts – Tina Powell – Aviel Prager – Eva Q – Crystal Qu – Suzanne Quigley – Nancy Quinn – Bree Rabourn – Dilini Radika Soysa – Mike Radow – Neil Rajurs – Sarah Rasmussen – Samuel Rea – Tvesha Reddy – SuNaina Relan – Catherine Richardson – Giovanni Righi – Charles Rinehart – Linn Rising – Kathryn Robinson – Adryana Rodriguez Sampson – Jeffrey Rodgers – Carlee Rollins – Stella Ruebel – Josie Sachen – Samiya Sailer – Amy Samudre – Aryan Sanghi – David Savic – Meredith Schilpp – Laura Schinagle – Andrew Scholl – Benjamin Schroyer – Savoy Schuler – Kristen Scully – Karen Seeley – Anna Sheppard – Sofya Shipova – Sanjna Sikka – Rosalie Simkins – Angela Simler – Prama Singh – Suhani Singh – Veronika Smirnova – Erica Smith – Grace Smith – Peter Smithson – Karen Sokol – Katherine Soon – Gillian Sparks – Richard Spry

“Working the crisis line is like heart-warming soul food. I am gratified by helping callers navigate their challenges and can only hope that by the end of our call, they feel better equipped and more confident to take steps towards resolution and peace.” Pamela Steele

Samuel Stephens – Hannah Stevenson – Kevin Sullivan – Jiayi Sun – Joseph Supan – Emily Sutter – Martha Swain – Jaden Tang – Patricia Thomas – Stephen Thompson – Kristin Thorsness – Aranza Torres-Silva – Sophia Tottene Darvas – Maria Travaille – Jeffrey Udall – Anisha Vaish – Hannah Vann – Sophie Velea – Carina Veteri – Vera Vetterli – James Viall – Dylan Vijan – Taylor Vincent – Katherine Vo – Ivan Wang – Amy Wang – Millie Wang – Valerie Wang – Chloe Wang – William Wang – Greg Warren – Caitlin Wassell – Allison Webb – Mackenzie Webster – Padilla Weiner – Hannah Weiss – Lillian Widen – Shina-Aiko Williams – Tally Williams-Gurian – Duncan Winters – Bart Wojciehowski – Andrew Wolfram – Colin Wong – Isobel Wright – Yanchen Wu – Huiyun Xia – Yifei Xiao – Vanna Yamamoto – Shihan Yeoh – Brandon Yong – Edward Young – John Yu – Elizabeth Yuan – Sarina Zhang – Jane Zhang – Lillie Zhou – Jinhan Zhu – Angela Zhu

Contributors

Individuals

Whitney Abrams – Douglas Adams – Robert Agamalian – Dr. Alexa Albert – Judith Albrecht – Mariah Alexander – Carol Allen – Michael Alvine – Abbie Anderson – Jeffrey Anderson – Jerilyn & Paul Anderson – Scott Anderson – Sarah Andrabi – Dr. Irene Arden – Susan Armstrong – Thomas Arnold – Udayakiran Ayyagari – Divya Babuji – Katherine Bainbridge – Jasmine Bains – Sharon Baker – Stacey Baker – Alexander Baldwin – Sandy Barber – Manual Barbosa – Mickayela Beatty – Lisa Beck & Daniel Kirkpatrick – Sally Beckwith – John Belmont – Ron & Michelle Bemis – Sharlyne Bennett – Angela Benson – Cheryl Berenson – Robert Bergman – Sally Bjorklund – Joseph Blache – Dr. Ellen Blau – Katherine Blaugrund – Kira Bloomenthal – Ami Blyth – Carolyn Bolechala – Daniel Bond – Albert Boss – Sean Bowles & Christena Boutsoubos – Maxwell Brautigam – Alice Braverman – Kristine Breton – Nancy Broaders – Nancy Broaders – Jennifer Broadus – Lara Broussard – Dr. David Brubakken – Melissa Bryan – Tricia Budd – Amber Budzynski – Kate Buenau – Oliver Byles – Jody Carlson – Jean Carman – Tyler Carmichael – Kara Ceriello – Shelley Chapman – Caitlin Chavez-Moats – Peter Chen – Michael Cheng – Sophia Cheng – Michelle Chuinard – Jess Claesson – Caycee Clark – Sidney & Francine Cohen – Rick & Terry Colella – John Coleman – Jane Collins – Tyler Colton – Mary Connell – Marilyn Corets & Adam Mihlstin – Dr. Carolyn Corker-Free – Dr. Peggy Crastnopol & Charles Purcell

“Crisis Connections is the best resource for anyone who needs help. Thank you so much.” Oscar Cummings

Clif Curry & Ann Allen – Dr. Christos Dagadakis – Leslie Dammeier – LeAnn Dawson – Naomi De Ocampo – Dottie Delaney – Cecile DePanfilis – Daryl Deutsch – David Dickinson & Sahja Cove – Stephanie DiCola – Elinor Dittes – Katie Doss – Donna Dowdell – Dean & Bette Drescher – Casey Drobnick – Mike & Hannah Ducey – Neelavarsha Duddanahalli Kumar Mahesh – Ruth Dunlop – Peter Durham – Stephen & Deborah Dwyer-Oshiro – Dr. Barry Eben & Barbara Johnstone – Jamie Eby 0 Katherine Elias – David Ellsworth – Henry Eng – Tom Eng – John Engber – Lindsey Engh – Joseph & Susan Engman – Dean Ericksen & Mary Curran – Bob & Kathy Erickson – Dale & Debora Erickson – Jason Evans – David & Lynne Feinberg – Chandler Felt – Greg Fergin – Dr. Decky Fiedler & Roland Barach – Judy & Marshall Finlay Eaton – Quincy Fischer – Catherine Fischl – Rory Flanders – Dr. Stephanie Fox – Maheedhar Gadhiraju – Judith Gage – John Gehrt – Jessica Gifford – Laura Gilbert – Lucas Gilmour – Donna Gilzean – Haley Gomes – Robin Graham – Beatrice Greenwald – Dr. Paul Grekin & Elizabeth Flavin – Sangita Gulati – Deb Gumbardo & Bruce Clurman – Derrick Gunn – Emi Halvorson – Lynn Handy – Janice Hanlon

“A previous coworker could have benefitted from your services. They’re so valuable.” Duncan Harper

Naomi Harrington – Shazeena Hashmi – Diana Hausman – Stephanie Henderson – David & Elizabeth Herrick – John Hinchcliffe – Joan Hinkle – Heidi Ho – Pui Hoang – Shane Hoffman – Jon & Jane Hongladarom – Cynthia Hopwood – Dr. Janis Horike – Susie Howard – Chung Huang – Alan & Kettria Huggard – Sharon & Steve Huling – Mr. & Mrs. Huson – Kathryn Hutter – Robert Iannucci & Karen Stash – Kori Inkpen – Shariq Iqbal – Robert Isgur – Melissa Iverson – Robert & Jane Jackson – Tanvi Janardhan – Kevin Jeyakumar – Lejana Grace Jimenez – Kay & Brian Joubert – Nancy Juhos – Afsaneh Karami – James Karr & Susan Gemmel – Daniel Keusal – Jamie & Wende Keyes – Aaron Khoo – Deborah & Reiley Kidd – Bob Kim – Larry Kimball – Alan & Margaret Klockars – Donna & James Knight – Michiko Kono – Eric & Sheryl Kool-Brown – Vinay Kumar – Barbara Kuyper – My Lam – Alannah & Eric Laret – Ethylanne Larrimore – Patrick Le Quere – Sara Lee Jordan – Kehli-Anne LeSourd – MaryHelen & David Lewis – Matthew Lewis – Daniel Lieberman – Bozhong Lin – Kathleen & Jeff Lidenbaum – Elinor Lindquist & Dave Salzer – Laura & Wendell Lindsay – Janis Linn – Panayiota Lipsou – Larry & Fulay Little – Joan Loeken – Jane Lundin – Mary Madigan – Jean-Luc Marce – Stephanie Marin – Dr. Wendy Marlowe – Michael Mason – Nancy Mathieson – Kentaro Matsuura – Erin Mattens – Anne McBride & Morris Rones – Robert McCallen – Dennis McCarthy – Teresa McCausland – Jamie McCormack – Michelle McDaniel & Kerry Albright – Kimberly McFeely – Emily Mennie – Kellie Merrill – Jennifer Meyer – Alec Mildenhall – Jamie Millar – Jessica Miyaji – Laurent Mollicone – Lucy Morrell – Dan Morrison – Margaret Morrow – Janet Motter – Zakeel Muhammad – Dee Munday

“You were there when our family needed help and we are very grateful for that.” Lori Murphy

Elise Myers – Keri Nasenbeny – Andre Needham – Jonathan Neilson – Haidee Neiman – Rosanne Newland – Erica Ng – Alice Nichols – Michael & Nadine Nielsen – Sreeram Nivarthi – Joanna Nolasco – Maggie Novak – Paul & Nancy OldenKamp – Nataliya & Nels Olson – Eric Orren – Kathy Package – Lenore Pearlman – Geoffery Pfander – Kathy Phillips – Laura Pina – Michele Pomarico – Jim & Susan Powell – Ramaprasad Prasad – Darcy & Donald Price – Dr. Fredric & Margaret Provenzano – Nicole Przasnyski – Jeff Puchalski – Danielle Pulliam – Sriram Rajagopalan & Bipasha Mukherjee – Suri & Mala Raman – Sierra Ranier – Edward Rankin – Cynthia & Steve Reed – Alyssa Regua – Dr. David Reichgott – Jennifer Reilly – Laurel Reitman – Rao & Satya Remala – Ellen & Scott Renfroe – Scott & Katie Renschler – Chuck Rinehart – Will Rivitz – Laura Robinson & Edward Hausken – Andres Robles – Jean Rolfe – Vivien Rose – Erica Rubin – Tom & Diane Ruebel – Erika Rusch – Ira Rushwald – Jyoti Sadekar – James & Jane Sanders – Martha Sandoval – Justin Sanner – Nancy Sapiro & Lincoln Miller – Alfred & Sophia Schoop – Eric Schreiber – Richard Scott & Amber Averyt – Shail Paragbhai Shah – Bina & Dharma Shukla – Christpher Sitzman – Sergey Smirnov – Kirsten & Clint Smith – Ruth Smith – Jennifer Soh – Libby Solursh

“I’m inspired by your work and have benefited from it too. Many thanks!” Kristen Spexarth

Tristan Spiceland – Ashly Starnes – Chris Steckler – John & Lisa Steckler – Kara Steele – Pamela Steele – Jerry & Billie Steiert – James Stinnett – Karina Sun – Ziwen Sun – Earl & Charlotte Sutherland – Joan Tarasevich – Suzanne Tedesko – Cheryl Tedrow – Annie Terry – Penrut Thenutai – Janet & Mark Thomasseau – Nina Thornsburg – Shari & Jim Treatwell – Richard & Margaret Trent – Marsha Ulmer – Erika Van Merr – Cordelia Varona – Phillip Waggoner – Gillian Wagner – Dr. Alison Ward – Steve & Lisa Weatherholt – Corinne Wegener – Kelli White – James Whitson & Patricia Adams – Richard Wilhelm – Michaele Wilken – Brandon Williams – Kathryn Williams – Dr. Andrew & Nancy Willner – Dr. Beth Wilson – Safiyyah Wilson – Alan Wittenberg – Jacq Wood – Julia & Nicholas Woog – Wyatt-Stone Family – Gregory Yogan – Junmeng Zhu – Janet Zuanich

Corporations & Foundations

Apple Inc. – BECU – Bergen County United Way – Boeing Employee Individual Giving Program – Bright Funds – Byron & Alice Lockwood Foundation – Cambia Health Solutions – Clementine Fund – Coldstream Wealth Management – Costco Wholesale – Dropbox – F5 Foundation – First Financial Northwest Foundation – Fraternal Order of Eagles White Center – Garneau Nicon Family Foundation – Gene and Irene Wockner Foundation – Google Matching Gifts Program – Ikaso Consulting – Illinois No. 3 Foundation – King County Employee Giving Campaign – KPMG U.S. Foundation, Inc. – Liberty Mutual Group Employee Giving Program – M.J. Murdock Charitable Trust – Marie Lamfrom Charitable Foundation – Marsh & McLennan Companies – Microsoft Giving Campaign & Matching Gifts – MS Gift, Inc. Fund – Nintendo – Pacific Source Foundation for Health Improvement – PNW Insurance Group – Puget Sound Energy Foundation – Richards-Sounders Charitable Foundation – Safe Crossings Foundation – SBW Foundation – Schoenfeld Gardner Foundation – Shatterfoil Industries – Snoqualmie Tribe – System Era Softworks – The Beck Family Charitable Fund – The Boeing Company – The Exchange Club of Highline – The Goldov Family Giving Fund – The Mick Lamb Foundation – The Seattle Foundation – The Sharing Foundation – T-Mobile USA Inc. – United Way of King County – Washington State Combined Fund Drive – Wells Fargo Clearing Services, LLC

2024 Board Members

“I am so proud to be associated with Crisis Connections. The work that you do each day is commendable. Thank you for your hard work!”
Stacey Baker, Planned Parenthood

“I am proud to have served as a volunteer board member for Crisis Connections, an organization whose work is critical to the health and wellbeing of our community. Crisis Connections is saving lives every day on the frontlines, ensuring that all people have immediate access to compassionate behavioral health care.”
Alice Braverman, MultiCare Behavioral Health Foundation

John Engber, John Engber & Associates, Inc.

“Crisis Connections is a remarkable organization composed of dedicated and compassionate individuals who provide vital support to people and families throughout our region. I’ve relied on Crisis Connections throughout my professional career as a reliable and accessible resource—whether helping someone connect with essential services, navigate a mental health crisis, continue in their recovery, or process the loss of a loved one. I’m truly grateful for the mission and impact of this organization, and I’m thrilled to be involved in its important work.”
Stephanie Fox, Sheppard Pratt

“Crisis Connections holds a deep commitment to being there when it matters most—for both individuals experiencing a crisis and those seeking help for others. Their efforts to improve coordination across services and guide people through the complexities of our health and social service systems is vital.”
Debra Gumbardo, Community Volunteer

David Johnson, Retired Licensed Mental Health Clinician

“As a board member, I am continuously inspired by the work of Crisis Connections. Everyone always does the most to support and show compassion to those in need.”
Larry Little, Amazon

“As a social worker with over 25 years of experience, I’ve seen firsthand what happens when people are left without support in moments of crisis. I’ve also seen what becomes possible when someone is there to listen, guide, and care. That’s why serving on the board of Crisis Connections is not only an honor—it’s deeply personal.”
Melissa Marsh, Community Volunteer

June Martin, Community Volunteer

“Crisis Connections has been a guiding force in my life ever since I volunteered with Teen Link as a teenager. Now, as a Board Member, I continue to be inspired by the dedication of our staff and volunteers who support people through some of life’s most difficult moments.”
Erica Ng, Ikaso Consulting

“I join the Crisis Connections board because of my own personal journey navigating my children’s mental health struggles. I know firsthand how critical it is to have a place to turn when it feels like there’s no hope. This organization remains incredibly close to my heart because of the life-saving support it provides to people in their most vulnerable moments.” Sierra Ranier, Washington Poison Control

Michael Rubbinaccio, Beachview Counseling Services

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Financials

Total Revenue $25.6m

Government Grants 81%
Other Contracts & Grants 11%
Contributions 3%
Program Services Fees <1%
Interest/Rewards Income 5%

Total Expenses $25.2m

Program 89%
Administration 9%
Fundraising 2%

Crisis Connections is a non-profit 501(c)(3) organization and all donations are tax-deductible to the extent allowed by law.
Our federal tax ID number is 91-0773187.

You can donate online or, if you prefer, by sending a check to:
Crisis Connections
PO Box 19612
Seattle, WA 98109

For questions, please contact us at fundraising@crisisconnections.org

Crisis Connections in the News 2024

Washington's 988 Crisis and Suicide Lifeline marks 2nd anniversary as advocates call it pillar for mental health support
The Columbian, July 2024
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DCHS shares video highlighting Crisis Connections
King County DCHS, September 2024
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Healthier Together: Helping students handle back-to-school anxiety
KIRO 7, September 2024
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King County 211 partners with Unite Us to address social health needs and improve access to community resources
Newsfile Corp., October 2024
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In Seattle area, 988 mental health hotline supports tens of thousands in crisis
KUOW | NPR, September 2024
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King County expands mobile teams that bring care to people in crisis
The Seattle Times, November 2024
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