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Novel Coronavirus

The Washington State Department of Health has established a call center to address questions from the public. Washington 211 is operating the State COVID-19 help line during the Coronavirus outbreak. Normal 2-1-1 services are available but wait times have increased.  If you need immediate assistance in finding services please visit and use the resource search tool. If you have questions about what is happening in Washington, or how the virus is spread, please call:

Call: 1-800-525-0127
Hours: 6 a.m. to 10 p.m, seven days a week

You may also text the word “Coronavirus” to 211-211 to get more information on coronavirus.

The United Way of King County, City of Seattle, and King County have re-launched this financial aid program for Seattle and King County residents who have been impacted financially by COVID-19 and are behind on rent. Applications are open now. Eligible applicants will be entered into a lottery pool, and rent assistance recipients will be selected in weekly drawings. Renters can learn more about eligibility and apply here.   Need help with the application or questions, King County 2-1-1 can help please call us today, we are open Monday-Friday 9am-5pm and Thursdays open until 7pm.

Please note that this call center can not access COVID-19 testing results. For testing inquiries or results, please contact your health care provider.

If you are in King County and believe you were exposed to a confirmed case of coronavirus, or if you're a healthcare provider, please call: 206-477-3977. If you are having a medical emergency, please call 9-1-1. To learn more, please visit the following pages: