Skip to content

Community Training

Feeling tired and depressed. Depressed young African doctor in blue uniform touching his head with hand and looking away while sitting at the staircase

"Both presenters were compassionate and knowledgeable about the topic. I feel like they listened to our experiences and encouraged us to participate. It was a good training, thank you for addressing this topic!"

"Truly understanding the difference of CF and burnout is big for me. I believe if we can catch ourselves at or before CF becomes really problematic, we may eliminate burnout from happening."

"Best part was the community engaging with the presenter's tasks. Everyone's feedback helped give a sense of our being involved in a collective. Very helpful!"

Compassion Fatigue / Professional Sustainability

Compassion Fatigue is a term used to describe the psychological, emotional, and physical cost of working in one of the helping professions, such as healthcare, education, mental health, disaster relief, law enforcement, hospice care, and social and environmental justice. The individuals involved in these and other similar professions pay a high emotional price because trauma can be contagious – especially for the highly empathetic, who are likely to choose professions where they will be always reaching out a hand to help others.

The impact of absorbing secondary trauma can affect both the professional and personal life and alter world view. The good news is there are healthy ways to combat this onslaught and to build positive defenses against secondary trauma.

Monday, November 22, 2021
Crisis Connections
Online Event
9:00am - 12:15pm
$65
Register

Consoling Friend on Couch

"The content was engaging and I appreciated the feedback given in these trainings"

"I found the content helpful and enjoyed the videos presented."

"I enjoyed all portions of this training. The documents shared, live info, as well as video examples and pre-training, were helpful"

De-escalation**

Many organizations are committed to providing quality customer service and meeting the needs of their clients while treating them with dignity and respect. This can be a challenge when a client is escalating.

In this training, you will learn practical tools to monitor your own temperature when situations are intensifying. You will learn both verbal and non-verbal techniques to ease volatile encounters, and have a chance to practice these in class. The training introduces ways to establish boundaries and control the environment, while still actively listening and understanding the needs of the client. This training is suitable for anyone who regularly interacts with the public as part of their job including receptionists, administrative and customer service staff, as well as supervisors and managers.

Monday, October 4, 2021
Online Event
12:00pm - 3:15pm
$65.00
Register Online

Monday, November 15, 2021
Online Event
9:00am - 12:15pm
$65.00
Register Online

Holding Elderly Persons Hands

Mental Health First Aid for Adults**

Mental Health First Aid is an 8-hour certification course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. This training is specific to engaging with Adults.

The training gives you the skills you need to reach out and provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis. It takes the fear and hesitation out of starting conversations about mental health and substance use problems by improving understanding and providing an action plan that teaches people to safely and responsibly identify and address a potential mental illness or substance use disorder.

Crisis Connections, Seattle
TBD

Mentor and role model spending time with the youth.

Mental Health First Aid for Youth**

Mental Health First Aid is an 8-hour certification course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. This training is specific to engaging with youth.

The training gives you the skills you need to reach out and provide initial help and support to a youth who may be developing a mental health or substance use problem or experiencing a crisis. It takes the fear and hesitation out of starting conversations about mental health and substance use problems by improving understanding and providing an action plan that teaches people to safely and responsibly identify and address a potential mental illness or substance use disorder.

Crisis Connections, Seattle
TBD

Student listening to lecture

"This was excellent. I have been to other trainings, but none as detailed, community resource related, and specific. The trainer was willing and ABLE to address specific questions and give us specific resources, not general ideas of resources (like call the resource your county offers for that issue) THANK YOU! We have real kids in our minds when we ask these questions, and we might actually need to call the numbers you give us that we write down."

"The presenter was very kind, open, and nonjudgmental. It was an informative review of suicide prevention protocol and provided some new insights. This is such a crucial issue facing our youth and it has been complicated by COVID. I was encouraged by the large turnout as it showed that we have a strong community of people who are concerned and want to help."

"I enjoyed all portions of this training. The documents shared, live info, as well as video examples and pre-training, were helpful"

Networks for Life* **

Networks for Life is a 3-hour certified training for youth suicide prevention, intervention, and post-vention. This training is for anyone working or interacting with youth, such as: school faculty, individuals in the field of education, adults who work directly with youth and parents. You will learn skills to identify, explore, and intervene signs of suicidal ideation, how to communicate with students and their families about depression and suicide, laws and ethics in confidentiality and reporting, as well as tools to support youth after a suicide loss.

This training comes in two options:

Networks for Life
3-hour training
$50

Abridged Networks for Life
1.5-hour training
$25

To schedule this training for your school or group, please contact us using the form below.

    Scholarships Available

    NAMI Seattle is excited to partner with King County Mental Health to offer scholarships of up to $500 for eligible King County residents wishing to attend qualifying mental health classes, conferences, or seminars!

    Apply Now >

    Sign up for Crisis Connections Newsletter.
    Sign Up for Crisis Connections' Text Alerts.