Community Training

Holding Elderly Persons Hands

Mental Health First Aid for Adults

Mental Health First Aid is an 8-hour certification course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. This training is specific to engaging with Adults.

The training gives you the skills you need to reach out and provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis. It takes the fear and hesitation out of starting conversations about mental health and substance use problems by improving understanding and providing an action plan that teaches people to safely and responsibly identify and address a potential mental illness or substance use disorder.

Crisis Connections' Training Manager, Jennifer Winslow, is a certified Mental Health First  Aid trainer for both Adults and Youth, and will serve as your training facilitator. A $10 dollar donation is requested to cover the cost of the MHFA materials provided at the training.

Wednesday, March 13, 2019
and Friday, March 15, 2019
Crisis Connections Training Room, Seattle
9:00am– 1:00pm
$100
Register

Friends Finding Available Resources Together

The Art of Referral & Accessing Community Resources

There is an art to making referrals, especially at times when resources are scarce. In the first part of this training, you’ll learn interviewing techniques, ways to build rapport, and how to help clients advocate for themselves when seeking assistance.

The second part of this course focuses on quickly and efficiently locating resources using the tools of King County 2-1-1. We’ll show you the best way to navigate our online database, Community Resources Online, as well as how to make use of Resource Talk and Emergency Services Brochures. Learning to apply these tools in concert with one another will allow you to make the most of your time when working with clients.

TBA
$75

Consoling Friend on Couch

De-escalation

Many organizations are committed to providing quality customer service and meeting the needs of their clients while treating them with dignity and respect. This can be a challenge when a client is escalating.

In this training, you will learn practical tools to monitor your own temperature when situations are intensifying. You will learn both verbal and non-verbal techniques to ease volatile encounters, and have a chance to practice these in class. The training introduces ways to establish boundaries and control the environment, while still actively listening and understanding the needs of the client. This training is suitable for anyone who regularly interacts with the public as part of their job including receptionists, administrative and customer service staff, as well as supervisors and managers.

Tuesday, February 5, 2019
Crisis Connections Training Room, Seattle
9:00am – 12:00pm
$75
Register

Tuesday, May 7, 2019
Crisis Connections Training Room, Seattle
6:00pm– 9:00pm
$75
Register

Scholarships Available

NAMI Seattle is excited to partner with King County Mental Health to offer scholarships of up to $500 for eligible King County residents wishing to attend qualifying mental health classes, conferences, or seminars!

Apply Now >

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