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King County 211

King County 211 is proud to partner with Washington Serves to connect veterans, and active military to the specialized resources they need for themselves and members of their household.

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King County 211 connects people to the help they need. We  provide the most comprehensive information on health and human services in King County. Whether it's for housing assistance, help with financial needs, or to find the location of the nearest food bank.

Washington Serves' mission is to provide lifelong coordinated case management as well as benefits from veteran centric resources exclusively available to Washington State residents who are active military, veterans or members of their households

Traumatic Brain Injury (TBI) Support

What is Traumatic Brain Injury (TBI)?

A traumatic brain injury, or TBI, is an injury that affects how the brain works. TBI is a major cause of death and disability in the United States. Anyone can experience a TBI, but data suggest that some groups are at greater risk for getting a TBI or having worse health outcomes after the injury.

How can WA211 help with TBI?

By calling, texting, or emailing you can access a live Information and Referral Specialist that will guide you to programs that meet your unique needs including transportation, housing, food assistance, and legal resources. Information is free, compassionate, and provided in the your preferred language. You can also access a comprehensive list of resources by visiting our search page.

*Please Note: Due to the complexity of referrals, we are not able to offer Rent (Eviction Prevention), Utilities (Disconnection Protections), or Legal service referrals via chat.
For these needs, please call us at 211 or 800.621.4636, Monday- Friday, 8am to 6pm.


Toll Free


For live text assistance M-F 9am-4pm
text your zip code to 898211

For automated text assistance 24/7,
text WAOD to 898211

Phone Hours
Mon - Fri
8:00am – 6:00pm

Live Text Hours
Mon - Fri
9:00am – 4:00pm

Live Chat Hours
Mon - Fri
10:00am – 4:00pm

*Chat Now >

Legal Support
More info >

Older Adult Support
More info >

Housing & Homelesness
More info >

We provide immediate language interpretation in more than 155 languages.

Looking for Resources?

If you live in King County, are looking for community resources, and are not finding what you need by searching our database, please call, text, or chat us. Our staff will contact you by the end of the following business day
(Mon-Fri, 8:00am - 6:00pm).

If your need is urgent, please call us at 211 or 800-621-4636, Mon-Fri, 8:00am - 6:00pm.

I can’t tell you how much I appreciate you helping me stay in my home and making sure my granddaughter has a safe place to live. I don’t know what I would have done without you. I’m just so grateful to Crisis Clinic for the help I received.

Grandmother from Seattle who was worried she could lose the apartment she shared with her 5-year-old granddaughter

There would be many more people, living lives of significantly less quality in our community if it wasn’t for all the work that you all do. I know that I and many people like me rely on your service and expertise to help people throughout the county. Thank you!

Case manager looking for permanent affordable housing for her client


Thank you to our funding partners: United Way of King County, City of Seattle, King County Veterans and Human Services Levy, Washington State, WIN211, and the cities of Auburn, Bellevue, Burien, Covington, Des Moines, Issaquah, Federal Way, Kenmore, Kent, Kirkland, Redmond, Renton, Sammamish, SeaTac, Shoreline and Tukwila.

King County 211 maintains the highest standards of professionalism and is accredited by the Alliance of Information and Referral Systems.

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